Our Factoring Service
Yorkhill Housing Association Ltd is registered as a provider of factoring services on the Scottish Property Factor Register, no PF000220.
The Association combines its role as landlord and factor for the 467 properties it owns, and manages an additional 494 flats and shops for other owners.
Our objective is to manage and maintain these properties to the best possible standard within our available resources. Our office is based within walking distance of our stock, and is open five days a week. Evening appointments can be arranged on request.
- Administration of common repairs and investment works on behalf of owners
- Implementation of planned and cyclical programmes
- Preparation of tender documentation, appointment and monitoring of contractors
- Property inspections, site supervision and estate management
- Arrangement of block buildings insurance for all properties
- Lodging and administering insurance claims
- Preparation and issue of factoring invoices
- Processing factoring payments and arrears control
- Arrangement of and attendance at owners' meetings
In addition to the core services provided to all owners, further services are supplied which are specific to the property or owner. These may be regular, like stair cleaning, or less frequent, like close painting.
The costs of additional services are not included in the annual management fee. Ongoing service charges are divided between the May and November invoices. Other service charges will normally be included in the first invoice following completion of the works. For major contracts such as window replacments or roof upgrades we may require payment in full prior to instructing the work.
More information on additional service charges is on our 'charging policies' page.
In addition to the specialist property management section, most of the staff team contribute to the factoring service on a regular basis providing reception, phone, estate management and general administration services.
Our team members are:
Robert Calvert, Property Services Manager
Jaqueline Stirling, Factoring Manager
Kenny Davidson, Project Officer
Scott Kerr, Property Services Officer
Michelle Muirhead, Property Services Officer
Natalie Tobin, Factoring Assistant