The Scottish Social Housing Charter was introduced in April 2012 by the Housing (Scotland) Act 2010, and subsequently revised in April 2017 and November 2022. The Charter sets the standards and outcomes that all social landlords must aim to achieve for their tenants and other service users, and is made up of 16 outcomes.
The Scottish Housing Regulator assesses if the Association meets the outcomes contained within the Charter, using a series of Charter indicators. In May each year, we must submit an Annual Return on the Charter ('ARC') to the Regulator to help inform its assessment.
In a similar vein, the Association also produces an annual Landlord Report, which provides a more concise snapshot of some of the core criteria already assessed in the ARC.
Previous ARC submissions plus the latest 2024 submission can be found below, with an accompanying landlord report to the right:
ARC 2022-2023 Landlord Report 2023
ARC 2021-2022 Landlord Report 2022
ARC 2018-2019 Landlord Report 2019