Yorkhill Housing Association Limited
0141 285 7910

Housing Management Survey

On this page is our Housing Management Survey. We send this every year to all our tenants, over the course of the year, to gauge their opinion on how we are performing.

The responses to these questions are considered each year, and form part of our Annual Return on the Charter (ARC) through the Scottish Housing Regulator.

The survey asks for how satisfied you are with various parts of our service including keeping you informed (through newsletters, our website, social media), the opportunities to participate, and with the quality and value for money of your home. 

We also ask about the management of the neighbourhood. We are not directly responsible for services such as bulk uplift or bin collections as these are provided by Glasgow City Council, however where issues arise we will report these to the council and work with them to find a solution. 

If you have any queries on any of these questions please contact us on 0141 285 7910 or administration@yorkhillha.org

All tenants who complete this survey will be entered into a prize draw for a chance to win £30 in shopping vouchers. Look out for the winners in our newsletters along with some other chances to win!

Please complete the form below. If you complete this here you do not need to return the paper version you may have received through the post. 

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Taking everything into account, how satisfied are you with the overall service from Yorkhill Housing Association?

Do you feel we are good at keeping you informed about services and decisions (e.g. via newsletter, website, Facebook and Twitter)?

How satisfied are you with opportunities given to residents to participate in decision making processes? (e.g. via surveys, policy consultations, property inspections)?

Are you satisfied with the quality of your home?

How satisfied are you with the management of the neighbourhood? (e.g. inspections of closes and backcourts etc.)

Do you feel the rent for your property represents good value for money?

You may have been contacted recently by our Tenancy Services Assistant, Cat MacKenzie, to offer support and assistance. Please indicate how satisfied you are with the services provided:

YHA Office


Yorkhill Area