Freedom of Information

From 11 November 2019 Yorkhill Housing Association is designated as a Scottish Public Authority through the Freedom of Information (Scotland) Act 2002 (Designation of Persons as Scottish Public Authorities) Order 2019. In line with this we will make information available in accordance with the Order and through the Environmental Information (Scotland) Regulations 2004.

Under Freedom of Information, the Association will give information to anyone within the scope of the order who requests it, unless there is an exemption in law; or the information should be provided though an alternative route - for example, the ‘Environmental Information (Scotland) Regulations’.

You can ask for a variety of information, some examples being: how or why decisions are made, complaints handling and performance.

The Association is committed to being open and transparent, and has a duty to respond to requests, publish information and advise/assist requesters.

Our guide to information document already provides a wide range of information which is available here - Guide to Information.

Contact Information and Data Protection Officer

If you cannot find the information you are looking for on our website, you can make an information request by email to dpo@yorkhillha.org

The Association has appointed a Data Protection Officer, Daradjeet Jagpal, who ensures we comply with data protection laws. If you have any questions, please contact the DPO by: e-mail at daradjeet@infolawsolutions.co.uk; telephone on 07852 905 779; or writing to: Data Protection Officer, Yorkhill Housing Association, 1271 Argyle Street, Glasgow, G3 8TH.

You can also contact us by: e-mail at administration@yorkhillha.org; telephone on 0141 285 7910; or writing to: Yorkhill Housing Association, 1271 Argyle Street, Glasgow, G3 8TH. 

Additonal Information and Resources

You can read our policy, covering our obligations, your rights and timescales for responding to requests here - Freedom of Information Policy

We do require certain information to carry out our business and provide our services to cusotmers, however any personal information we store must be kept securely and compliantly with regulations. These provisions are covered in our Data Protection Policy - Data Protection Policy

Fee information is available here.

Further useful information is available on the Scottish Information Commissioner’s website at http://www.itspublicknowledge.info/home/ScottishInformationCommissioner.aspx