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Yorkhill Housing Association Limited
0141 285 7910

Recorded Complaints

April 1st 2019 - 31st March 2020 

 
Stage 1 Upheld Resolved within timescales  Stage 2  Upheld Resolved within timescales Total rec'd    
Housing Management  
Maintenance  
Factoring  
totals  

Complaints by subject 2019-20

**info coming soon**

Stage 1 Upheld Stage 2 Upheld
Contractors  
Close cleaning  
Backcourt/bulk  
Rubbish disposal  
Insurance  
Allocations  
Housing Application  
Compensation  
Voting rights  
Dog fouling  
YHA tenants  
Private tenants  
Charges  
Customer service  
Energy performance  
totals