Safety Advice for E-Bikes and E-Scooters

How to Keep Yourself and Others Safe

Buying and using your e‑bike or e‑scooter:

• Buy your e‑bike, e‑scooter, and any batteries from reputable shops.
• Do not buy cheap or unbranded chargers or batteries.
• Do not adapt or modify the battery or the bike/scooter.
• Only use the original charger that came with it.
• Register your e‑bike or e‑scooter with the manufacturer so you get safety updates or recall notices.

Storing your e‑bike or e‑scooter:

• Store your e‑bike or e‑scooter outside the building if possible.
• Do not store them in communal areas (hallways, stairwells, shared rooms).
• Do not block escape routes.
• Do not throw old or damaged batteries in household bins — ask your local council how to dispose of them safely.

Charging your battery safely:

• Charge in a safe, agreed place, never in communal areas.
• Plug the charger directly into the wall (not an extension lead).
• Check the battery and charger for damage before using.
• Let the battery cool before charging.
• Never cover the charger.
• Keep chargers away from anything that can catch fire.
• Do not charge while you are asleep.
• Unplug when fully charged.
• Make sure you have a working smoke alarm in the room where you charge.

Warning signs of a dangerous battery. Stop using the battery and call for help if you notice:

• Excess heat
• Bulging, swelling, cracks, leaking
• Hissing sounds
• Smoke (if you see smoke, evacuate and call 999 immediately)

Remember - If a lithium‑ion battery catches fire: Get out, stay out, and call 999.