Glasgow City Council Information & Services
Glasgow City Council
Customer Care Team, City Chambers
Glasgow G2 1DU
T: 0141 287 2000
Land & Environmental Services, Public Health Group, 231 George Street, Glasgow G1 1RX
T: 0141 287 1060
T: 0141 287 6688 (Out of Hours)
E: OOHU@eps.glasgow.gov.uk (Out of Hours)
T: 0141 287 1059
T: 0141 287 9700
Bulk Uplift Procedure
Glasgow City Council implemented a new procedure for Bulk Uplift in 2012. However there still seems to be some confusion amongst residents as to the correct procedure.
Should you have any bulk items that require to be picked up you should put them out in the backcourt. Please do not block access to the bins or put bulk items in the binstore.
You should then call Glasgow City Council on 0141 287 9700 to request a collection which can take up to 20 working days. If bulk is not collected within the timescale given by Glasgow City Council, residents should contact them again.
Please note that only items reported will be lifted by the cleansing department. Please see below information from Glasgow City Council Website.
Land and Environmental Services (LES) provide a special uplift service for bulky items of domestic waste. This service is provided to all households in Glasgow and is free of charge for most items however some types of materials are chargeable, or for health and safety reasons cannot be uplifted - see below.
Items will be collected on the date advised by one of our call handlers depending on the property type.
Once you have requested your uplift you must ensure that:
- All items to be uplifted are placed at the agreed collection point
- Planks of wood must be no longer than four feet in length
- Branches and hedge clippings must also be no more than four feet in length and should be either bagged or tied in manageable bundles
Items that cannot be uplifted
- Cast iron washing poles
- Supermarket trolleys (contact the supermarket concerned)
- Garage doors (metal)
- Garden rollers
- Gas cylinders
- Oil (can be disposed of free of charge at one of the recycling centres)
- Car batteries (can be disposed of free of charge at one of the recycling centres)
- Storage heaters (In order to ascertain whether asbestos may be present we require details of the make and model number. In the event that the heater does contain asbestos we will contact you).
Items that are chargeable
- Rubble, builders waste and heavy landscape material
- Waste arising from work carried out by a contractor
- Sheds greenhouses and other out buildings
- Tree trunks
- Cast iron baths, these must be broken up into manageable sized pieces
- Central heating equipment, including boilers and radiators
While backcourts are inspected regularly by Association staff bulk items could be lying for a couple of weeks before they are noticed by staff so it is important that residents report their own bulk for uplift.
Some residents in the area have blue bins provided by Glasgow City Council for recycling of certain items. The Association has recently had reports that general waste has been placed in the blue bins. Please see below list from Glasgow City Council of what should and shouldn’t be put in the blue bins.
Items that can be placed in blue bin
- Office paper
- Phone directories
- Junk mail
- Food tins (empty)
- Drink cans (empty)
- Plastic bottles (empty)
- White envelopes
- Cardboard boxes (please ensure these are broken up)
- Card packaging
Items that should not be placed in blue bin
- Yoghurt pots
- Paint tins
- Tetra packs
- Plastic bags
- Margarine tubs
- Brown envelopes
- Glasgow bottles
Further information can be found on Glasgow City Council website – www.glasgow.gov.uk